Privacy Policy

At WellNext, your privacy is foundational to the trust at the heart of every client relationship. We are fully committed to protecting your personal and health-related information with the same care and intentionality we bring to every wellness program. We collect only what is necessary to serve you — and nothing more.

1. Information We Collect

When you interact with WellNext — whether booking a session, signing up for a program, or reaching out with a question — we may collect your name, email address, and phone number to manage your account and deliver our services.

We may also collect health and wellness information you voluntarily share, such as your fitness goals, health history, current activity levels, and progress notes. This information is used solely to personalize and deliver your wellness experience. We also collect limited usage data — such as page visits and session duration — to improve our website and content.

2. How We Use Your Information

We use your information to deliver personalized wellness programs, process bookings and payments, send appointment reminders, and communicate program updates or wellness resources relevant to you.

We may also use anonymized, aggregated data to improve our website, services, and program content. You will never be personally identified in any analytics or reporting we produce.

3. Health & Wellness Data

We treat all health-related information you share with WellNext with the highest level of discretion and sensitivity. Your health goals, current conditions, progress records, and session notes are kept strictly confidential.

This information is never sold, rented, or shared with third parties for marketing or commercial purposes. It is shared only with the specific coaches or practitioners working directly with you, and only to the extent necessary to support your program.

4. Data Sharing & Third Parties

We may share limited data with trusted third-party service providers — such as secure payment processors, scheduling platforms, and video conferencing tools — only when necessary to deliver our services to you.

All third-party providers are required to handle your data securely and in accordance with applicable privacy laws. We do not allow them to use your information for their own marketing or commercial purposes.

5. Data Security

WellNext uses industry-standard security practices — including encrypted connections, secure data storage, and access controls — to protect your personal and health-related information from unauthorized access, loss, or misuse.

While no system is completely immune to risk, we continuously review and strengthen our security processes so your data remains protected at all times.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. You may also ask us to restrict how we process your data or to receive a copy of what we hold about you.

To exercise any of these rights or ask privacy-related questions, please contact us at hello@wellnext.com. We aim to respond to all requests within 14 business days.

7. Policy Updates

We may update this Privacy Policy as our services evolve or as regulatory requirements change. Any significant changes will be communicated directly via email or posted on this page.

Continued use of WellNext services following an update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed.